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Essential articles

• How to Find Events

  You're in the Help Center for GoFan, where you can find answers about managing your event tickets or account. If you're looking to purchase tickets to school athletic games, performances, dances, or camps, you'll want to head to gofan.co...

• Refund Policy for Tickets on GoFan

  Cancelled or rescheduled events If an event is cancelled, the school or association managing the event can choose to issue refunds.  Once the event cancellation is finalized by them in our system, refund notices will be processed automat...

• How to Contact Customer Service

  Our Customer Service team members love answering questions, solving problems, and helping you attend the important events in your life. We are available to answer help requests Monday to Friday from 10AM - 9PM EST, and with limited hours...